Politique de remboursement
Return & Refund Policy
We accept returns within 14 days of delivery.
To be eligible for a return:
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Item must be unused and in original condition
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Item must be returned in its original packaging
To request a return, please contact us at:
contact@etoile-naissance.com
Return shipping costs are the responsibility of the customer.
Once your return is received and inspected, we will notify you if your refund is approved.
If approved, your refund will be processed within 5–10 business days.
Returns sent without prior request will not be accepted.
Return address will be provided after contacting us.